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Thelio Mira AI (Parts & Repairs)

Many components in your Thelio Mira AI can be upgraded or replaced as necessary. This page uses photos of the the R6-N4 revision, which indicates:

  • R6: The sixth AMD motherboard used in Thelio Mira.
  • N4: Based on the fourth revision of the nebula40 chassis.

Minor case details may vary based on the production date of the unit, but screw counts, general component locations, and other details should remain the same unless otherwise noted.

Power the machine off, switch off the power supply, and unplug all peripherals before working with any internal components.

The side panels can be removed to access the internal components.

  • The left side panel (with a mesh window) covers the motherboard, RAM, M.2 SSDs, and PCI Express cards.
  • The right side panel (without a window) covers the power supply (or supplies), Thelio Io board, and front I/O.

Tools required: Cross-head (Phillips) screwdriver (optional)
Time estimate: 2 minutes
Difficulty: Easy ●

  1. Remove the two back thumbscrews holding the side panel onto the machine.
    • The left side panel’s screws are on the right when viewed from the back of the machine.

Left side panel screws

  1. Starting from the tab at the upper back, pull the side panel off of the machine.

Left side panel removal

  1. Remove the two back thumbscrews holding the side panel onto the machine.
    • The right side panel’s screws are on the left when viewed from the back of the machine.

Right side panel screws

  1. Starting from the tab at the upper back, pull the side panel off of the machine.

Right side panel removal

The front glass panel can be removed to access the screws and velcro cutouts underneath.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 4 minutes
Difficulty: Easy ●

  1. Follow the steps above to remove the left and right side panels.
  2. Unscrew the bracket screw behind the top left of the front glass (at the top right when looking from the left side).

Front glass bracket screw

  1. Pull the front glass off from the cutouts at the top.

Front glass removal

The top shell of the chassis can be removed to access the 2.5” drive screws.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 6 minutes
Difficulty: Easy ●

  1. Follow the steps above to remove the left and right side panels and remove the front glass.
  2. Unscrew the four screws (two on the front, and two on the back) holding the top of the chassis on.

Top chassis screws

  1. Pull the top shell off of the chassis.
    • When reinstalling the top shell, ensure the ventilation cutouts are aligned with the radiator underneath.

Thelio Mira AI R6-N4 supports up to 192GB (4x48GB) of ECC DDR5 RAM. Configurations up to 96GB (2x48GB) run at 5600 MHz, while larger configurations run at a speed of 3600 MHz. If you’ve purchased new RAM, need to replace your RAM, or are reseating your RAM, follow these steps.

Tools required: Cross-head (Phillips) screwdriver (optional)
Time estimate: 7 minutes
Difficulty: Easy ●

  1. Follow the steps above to remove the left side panel.
  2. To remove an existing RAM stick, flip the top latch away from the stick, then pull the stick out of the slot, starting with the top.

RAM slots

  1. Make sure the tab on the top of the slot is open (pulled away from the slot), then insert the new RAM (or re-seat the existing RAM) into the slot.
    • Insert the bottom edge first, then push the top edge in until its latch clicks closed, followed by pushing the bottom edge until it clicks into the stationary bottom of the slot.
    • The RAM stick will only fit in one direction. The larger group of pins goes on the top.
    • Use the following guide for placement of the RAM sticks: RAM slot order
  2. Replace the left side panel.

Thelio Mira AI ships with up to two dedicated GPUs installed in the PCIe 5.0 slots. The top PCIe 5.0 slot supports GPUs up to four slots tall; the bottom PCIe 5.0 slot supports GPUs up to two slots tall.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 15 minutes
Difficulty: Medium ●

  1. Follow the steps above to remove the left side panel and remove the front glass.
  2. Remove the four screws (two in the front, and two in the back) holding the GPU brace into the chassis.

GPU brace screws

  1. If necessary, loosen the screws holding the GPU finger(s) in place above and below the GPU(s), then slide the finger(s) away from the GPU(s).
    • This step is necessary with large GPUs that require the GPU brace to be mounted near the edge of the chassis.

GPU brace (installed) finger screws

  1. Slide the GPU brace out of the chassis.
    • Start by pivoting the top edge out of the chassis, then slide the bottom edge inward and upward until it can be removed from the chassis.
    • Due to manufacturing tolerances, the GPU brace may require significant force to install and remove. Ensure the brace is not forcefully pressing against the GPU or any other non-chassis components when handling the brace.
  2. Unplug any power cables connected to the GPU.

GPU power connection

  1. Partially loosen the two back screws holding the PCIe bracket in place, and slide it into the rightmost position.

PCIe bracket screws

  1. While holding the GPU, push back the latch on the motherboard (accessible from above the GPU) to free the PCIe connection, then pull the card out of the slot.
    • The top slot’s latch, located at the far end of the motherboard, rotates upward; the other latches rotate away from the slots.

PCIe slots & latches

  1. Insert the new GPU (or re-seat the existing GPU) into the appropriate PCIe slot.
  2. Close the back PCIe bracket.
  3. Connect the GPU power cable.
  4. If necessary, adjust the position of the GPU brace fingers.
    • To adjust the horizontal position of the brace fingers, use the screws at the top and bottom of the brace column (highlighted red below). GPU brace adjustment
    • To adjust the height of the GPU brace fingers, partially loosen each finger’s singular screw (highlighted cyan above), slide the finger to the appropriate height, and re-tighten the screw.
      • For large GPUs, it may be necessary to loosen the finger screws before reinstalling the GPU brace into the chassis, then position the fingers and tighen their screws after installing the GPU brace.
      • To move a GPU finger between the top and bottom half of the GPU brace, the GPU finger screw can be completely removed.
  5. Reinstall the GPU brace, front glass, and left side panel.

Thelio Mira AI R6-N4 has three M.2 storage slots. All four slots are M-key and size 2280.

  • Slots 1 and 2 support PCIe NVMe Generation 5.
  • Slot 3 supports PCIe NVMe Generation 4.
    • When Slot 3 is in use, the bottom PCIe slot (labeled PCIEX16(G4)) is disabled.
    • Slot 3 is not used in any factory configurations, but is available for aftermarket upgrades.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 25 minutes
Difficulty: Medium ●

  1. Follow the steps above to remove the left side panel.
    • Slot 1 can be accessed without removing any other components.
    • Depending on the size and number of the GPU(s), accessing Slot 2 and/or Slot 3 may also require removing the front glass followed by the GPU brace and GPU(s).
  2. For slots 1 and 2, remove the M.2 heatsink for the slot(s) you wish to access by pushing the rectangular latch away from the slot.

M.2 heatsink fasteners

  1. To remove a drive from a slot, push the corresponding grey lever outwards to release it, then pull it out of the slot.

M.2 slots

  1. To insert a drive into a slot, insert the connector, then secure the opposite side by pushing the opposite side onto the grey lever until it clicks into place.
    • If you’re using Slot 3 for the first time, it may be necessary to rotate the grey latch into the correct orientation first.
  2. Reinstall the M.2 heatsink(s).
    • By default, the thicker heatsink is installed over Slot 1, while the thinner heatsink (with four dots on the front) is installed over Slot 2.
    • If you’re using Slot 1 or Slot 2 for the first time, peel the blue protective plastic off of the corresponding thermal tape behind the slot and on the heatsink.

M.2 thermal tape

  1. Reinstall the GPU, GPU brace, front glass, and left side panel as applicable.

UEFI settings and the computer’s hardware clock are stored on the CMOS. By using a jumper on the motherboard, the CMOS can be cleared (to reset these settings) without removing the CMOS battery.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 10 minutes
Difficulty: Medium ●

  1. After ensuring the system is unplugged from power, follow the steps above to remove the left side panel.
  2. Use a metal object to bridge the gap between the two pins on the CLRTC jumper (located below the bottom PCIe slot) for 10 seconds.

Clear CMOS jumper

  1. Remove any metal objects touching the CLRTC jumper, reinstall the left side panel, and plug the computer back into power.
    • To re-enter UEFI settings following a CMOS reset, hold the Delete key on the keyboard during boot.

The CMOS battery supplies power to the system’s CMOS chip. If your clock is constantly resetting, it’s likely your CMOS battery needs to be replaced. Removing the CMOS battery is also an alternative way to force a CMOS reset.

Warning (ingestion hazard): Keep batteries out of reach of children. Death or serious injury can occur if ingested. If a battery is suspected to be swallowed or inserted inside any part of the body, seek immediate medical attention. In the US, you can also call the National Battery Ingestion Hotline for guidance: +1 (800) 498-8666

Part numbers:

  • The CMOS battery is a standard KTS CR2032 battery.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 20 minutes
Difficulty: Medium ●

  1. Follow the steps above to remove the left side panel.
  2. Pull out the black rubber plug from the clasp near the bottom of the CMOS battery.

CMOS battery plug

  1. Push the metal clasp downward to free the CMOS battery; the battery will pop out of the slot.

CMOS battery clasp

  1. If you are resetting the CMOS, hold down the power button for 10 seconds to discharge any residual energy in the system.
  2. Install the new CMOS battery (or reinstall the existing CMOS battery) starting at the top of the slot.
    • The positive side of the battery (with text) should face outward.
  3. Reinstall the black rubber plug into the clasp at the bottom of the battery slot.
  4. Reinstall the GPU, GPU brace, front glass, and left side panel as applicable.

Additional screws for 2.5” storage drives are stored under the top shell of the machine.

Tools required: Cross-head (Phillips) screwdriver (optional)
Time estimate: 7 minutes
Difficulty: Easy ●

Steps to access spare 2.5” drive screws:

Section titled “Steps to access spare 2.5” drive screws:”
  1. Follow the steps above to remove the left and right side panels, remove the front glass, and remove the top shell.
  2. Pop the plastic ring out of the diagonal crossbar.

2.5” screws

  1. Slide four screws (per drive) out of the crossbar’s cutout.
  2. Reinstall the plastic ring, top shell, front glass, and left side panel.

Thelio Mira AI R6-N4 supports up to two SATA III drives per drive cage.

  • For single-PSU configurations, the included 2.5” drive cage is preinstalled in the back of the chassis.
  • For dual-PSU configurations, the included 2.5” drive cage is preinstalled in the front of the chassis.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 7 minutes
Difficulty: Easy ●

Steps to add/remove 2.5” storage drives (back cage):

Section titled “Steps to add/remove 2.5” storage drives (back cage):”
  1. Unscrew the backplate labeled 2.5" DRIVES.

2.5” drive cover

  1. If screws for your drive aren’t already installed in the 2.5” drive cage, follow the steps above to remove the side panels, remove the front glass, remove the top shell, and access the spare 2.5” drive screws.
  2. Insert four screws into each 2.5” storage drive you wish to install.
  3. Slide each 2.5” drive into one of the slots leading to the SATA backplane.
    • The larger group of pins goes on the top.

2.5” drive installation
2.5” drive (installed)

  1. Replace the 2.5” drive bay cover.

Steps to add/remove 2.5” storage drives (front cage):

Section titled “Steps to add/remove 2.5” storage drives (front cage):”
  1. Follow the steps above to remove the left side panel.
  2. Unscrew the cover labeled 2.5" DRIVES.

2.5” drive cover

  1. If screws for your drive aren’t already installed in the 2.5” drive cage, follow the steps above to remove the right side panel, remove the front glass, remove the top shell, and access the spare 2.5” drive screws.
  2. Insert four screws into each 2.5” storage drive you wish to install.
  3. Slide each 2.5” drive into one of the slots leading to the SATA backplane.
    • The larger group of pins goes on the top.

2.5” drive installation
2.5” drive (installed)

  1. Replace the 2.5” drive bay cover.

Installing a front 2.5” or 3.5” drive cage:

Section titled “Installing a front 2.5” or 3.5” drive cage:”
  • Single-PSU configurations, which include a single 2.5” drive cage installed in the back of the chassis, can have an additional 2.5” or 3.5” drive cage (purchased separately) installed in the front of the chassis.
    • Single-PSU configurations support up to four 2.5” drives, or two 2.5” and two 3.5” drives.
  • Dual-PSU configurations have the included 2.5” drive cage preinstalled in the front of the chassis, which can be swapped out with a 3.5” drive cage (purchased separately).
    • Dual-PSU configurations support up to two 2.5” drives or two 3.5” drives.
    • If you’re installing a 3.5” drive cage in a dual-PSU configuration, reference the 2.5” drive cage installation steps to remove the 2.5” drive cage first.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 15 minutes
Difficulty: Easy ●

Steps to install a front 2.5” drive cage:

Section titled “Steps to install a front 2.5” drive cage:”
  1. Follow the steps above to remove both side panels and remove the front glass; also remove the new 2.5” drive cage’s cover (if installed).
  2. If it’s not already installed, insert the 2.5” drive backplane into the 2.5” drive cage, then screw it in from the back.
    • On the interior of the cage, the backplane’s larger side gap should face towards the closed side of the cage.
    • On the exterior of the cage, the orientation of the backplane will cause the port labels to be upside-down when the cage is installed in the Thelio.

2.5” drive cage backplane screws

  1. Screw the 2.5” drive cage onto the front of the chassis.

2.5” drive cage screws

  1. Connect the backplane to any two available SATA ports on the motherboard, and to the power supply.
    • Two of the SATA ports (labeled SATA6G_1 and SATA6G_2) are located on the right side of the motherboard (near the bottom two M.2 slots). By default, these ports are connected to the included 2.5” bay.
    • The other two SATA ports (labeled SATA6G_4 and SATA6G_3) are located at the bottom of the motherboard (just to the left of the CMOS battery).
  2. If drive mounting screws weren’t included with the additional 2.5” cage, remove the top shell to access the extra screws.
  3. Install any desired drives in the 2.5” cage, followed by the cage’s cover.

Steps to install a front 3.5” drive cage:

Section titled “Steps to install a front 3.5” drive cage:”
  1. Follow the steps above to remove both side panels and remove the front glass.
  2. While holding the 3.5” drive cage in place, screw it onto the front of the chassis.

3.5” drive cage screws

  1. If drive mounting screws weren’t included with the 3.5” cage, remove the top shell to access the extra screws.
  2. Install any desired drives in the 3.5” cage.
    • The drives should be oriented so the larger portion faces the front of the chassis.
  3. After installing any desired drives in the 3.5” cage, install the 3.5” cage’s cover.

3.5” drive cage cover

  1. Connect any installed 3.5” drives to any available SATA ports on the motherboard, and to the power supply.
    • Two of the SATA ports (labeled SATA6G_1 and SATA6G_2) are located on the right side of the motherboard (near the bottom two M.2 slots). By default, these ports are connected to the included 2.5” bay.
    • The other two SATA ports (labeled SATA6G_4 and SATA6G_3) are located at the bottom of the motherboard (just to the left of the CMOS battery).

The backplane that connects 2.5” storage drives to the system upon insertion can be independently replaced using the steps below.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 15 minutes
Difficulty: Easy ●

Steps to replace the 2.5” backplane (back cage):

Section titled “Steps to replace the 2.5” backplane (back cage):”
  1. Follow the steps above to remove the 2.5” backplate and any installed 2.5” storage drives and remove the right side panel.
  2. Unplug the SATA and power connectors from the back of the 2.5” backplane.
  3. Unscrew the four screws holding the 2.5” backplane into the 2.5” bay.

2.5” bay backplate (back cage)

  1. Remove the old backplane from the 2.5” bay by tilting it until it fits out the back of the bay.
    • Alternatively, push the backplane out the back of the computer.
  2. Insert the new backplane into the 2.5” bay.
    • The backplane should be oriented so the port labels are upside-down.
  3. Screw the new backplane into the 2.5” bay.
  4. Plug the SATA and power connectors into the new backplane.
    • The order of the SATA data cables shouldn’t matter as long as your operating system and software is configured to address disks by UUID (e.g. /dev/disk/by-uuid/...) instead of by letter (e.g. /dev/sd_).
    • By default, the ports connect as follows:
      • DATA0 (on the left) connects to SATA6G_2 (the bottom side port).
      • DATA1 (on the right) connects to SATA6G_1 (the top side port).
      • POWER uses a 4-pin Berg adapter, which connects to a SATA power cable leading to the power supply.

Steps to replace the 2.5” backplane (front cage):

Section titled “Steps to replace the 2.5” backplane (front cage):”
  1. Follow the steps above to remove the side panels, then remove the 2.5” cover and any installed 2.5” storage drives.
  2. Unplug the SATA and power connectors from the back of the 2.5” backplane.

2.5” bay backplane

  1. Remove the front 2.5” cage, remove the old backplane, install the new backplane, then reinstall the cage.
  2. Plug the SATA and power connectors into the new backplane.
    • The order of the SATA data cables shouldn’t matter as long as your operating system and software is configured to address disks by UUID (e.g. /dev/disk/by-uuid/...) instead of by letter (e.g. /dev/sd_).
    • By default, the ports connect as follows:
      • DATA0 (on the left) connects to SATA3 port 0 (on the left, farthest from the motherboard).
      • DATA1 (on the right) connects to SATA3 port 1 (on the right, closest to the motherboard).
      • POWER uses a 4-pin Berg adapter, which connects to a SATA power cable leading to the power supply.

Thelio Mira AI R6-N4 uses one or two SFX (small form-factor) power supplies, depending on the GPU configuration. The default power supplies are 750W or 1000W.

The following GPU configurations require increasing the primary power supply from 750W to 1000W:

  • 2x AMD Radeon AI Pro R9700
  • 2x NVIDIA RTX Pro 5000
  • 2x NVIDIA RTX Pro 6000 Max-Q
  • 1x NVIDIA RTX Pro 6000

The following GPU configuration requires increasing the primary power supply from 750W to 1000W, and adding a secondary 750W power supply:

  • 2x NVIDIA RTX Pro 6000

The photos below show two 1000W power supplies, although this is not a standard configuration.

Part numbers:

  • 1000W models:
    • Thermaltake PS-STP-1000FNFAPU-1
    • Lian Li SP1000P.B
    • …or other equivalent
  • 750W model: Lian Li SP750G.B (or equivalent)

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 45 minutes
Difficulty: Medium ●

  1. Follow the steps above to remove the right side panel.
  2. Unscrew the power supply’s four screws from the back of the chassis.

Power supply screws

  1. Unplug all of the modular cabling from the back of the PSU.
    • If you’re replacing both PSUs, replace them one at a time, or mark which cables connect to which PSU before disconnecting them.

PSU cabling

  1. Remove/replace the power supply.
    • The replacement PSU should be installed with the fan facing out of the case.
    • Hold the PSU against the screwholes in the back of the case while attaching it.
  2. Connect the power cables to the new power supply.
    • If the new PSU is not the same model as the old one, it’s recommended to completely remove the old power cables and replace them with the cables that came with the new PSU.
  3. Reinstall the right side panel.

The side intake fans are covered by individual dust filters, which can be removed for cleaning.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 10 minutes
Difficulty: Easy ●

  1. Follow the steps above to remove the left side panel.
  2. Unscrew the four screws holding the fan panel onto the side panel.
    • Do not unscrew any of the six sideways screws.

Side fan panel screws

  1. Unscrew the four screws (per fan) holding the dust filter and fan onto the panel.

Side fan screws

  1. Pull the dust filters off of the panel.
    • If you’re not replacing the fans, leave them in place under the panel to keep them in the correct orientation.
  2. Clean dust out of the dust filter using compressed air or gentle running water.
    • If liquid is used to clean the dust filter, wait until the dust filter has completely dried before reinstalling it.
  3. Reinstall each dust filter.
    • The glossy side of the dust filter should face away from the panel; the matte side should face towards the panel.
    • The curved/glossy side of the washer faces the screw head; the flat/matte side faces the dust filter.
    • From bottom to top, the order of components should be: fan, panel, dust filter, washer, screw.
  4. Reattach the fan panel to the rest of the left side panel.
    • The pogo pins should be visible and nearest to the top of the panel.
  5. Reinstall the left side panel.

The two 120mm side intake fans can be individually replaced.

Part numbers:

  • Side fans: Be Quiet! Silent Wings 4 120mm (SIW4-12025-MF-PWM)

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 25 minutes
Difficulty: Easy ●

  1. Follow the steps above to remove the left side panel and remove the side fan dust filters and screws.
  2. Disconnect then fan(s) being replaced from the pogo pin fan splitter.
    • By default, the fan pictured on the left is plugged into the left connector of the splitter, and the fan pictured on the right is plugged into the right connector. However, both connectors provide the same signal.

Side fan cables

  1. Unfasten the velcro strips and free the fan cables.
  2. Pull each fan being replaced away from the panel, passing the end of the cable through the channel in the panel.
  3. Place the new fan(s) under the panel.
    • With the panel oriented as shown above, both fans should be oriented so their cables point towards the top left.
    • The spinning side of the fan should face through the panel, while the stationary cover should face away from the panel.
  4. Screw each fan into the panel along with its corresponding dust filter.
    • The glossy side of the dust filter should face away from the panel; the matte side should face towards the panel.
    • The curved/glossy side of the washer faces the screw head; the flat/matte side faces the dust filter.
    • From bottom to top, the order of components should be: fan, panel, dust filter, washer, screw.
  5. Reattach the fan panel to the rest of the left side panel.
    • The pogo pins should be visible and nearest to the top of the panel.
  6. Reinstall the left side panel.

The bottom intake fans are covered by a dust filter, which can be removed for cleaning.

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 5 minutes
Difficulty: Easy ●

  1. Lay the machine down on its right side, with the mesh window facing upwards.
    • Use a soft surface (such as a towel) to avoid scratching the chassis.
  2. Unscrew the five screws holding the dust filter onto the machine.

Bottom dust filter screws

  1. Pull the dust filter off of the machine.
  2. Clean dust out of the dust filter using compressed air or gentle running water.
    • If liquid is used to clean the dust filter, wait until the dust filter has completely dried before reinstalling it.
  3. While holding the dust filter onto the bottom of the machine, reinstall its five screws.
    • By default, the rockets point towards the front of the machine.
    • The mesh should face inward towards the chassis, with the metal frame facing outward.

The two 140mm bottom intake fans can be individually replaced.

Part numbers:

  • Bottom fans: Be Quiet! Silent Wings 4 140mm (SIW4-14025-MF-PWM)

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 20 minutes
Difficulty: Easy ●

  1. Follow the steps above to remove the left side panel.
  2. Unplug the fan(s) being replaced from the bottom fan splitter.
  3. Turn the machine on its right side and remove the bottom dust filter.
  4. Remove the four screws (per fan) securing the fan to the chassis.

Bottom fan screws

  1. Screw in the new fan(s).
  2. Reinstall the bottom dust filter.
  3. Set the machine upright again and plug the new fan(s) into the bottom fan splitter.
  4. Reinstall the left side panel.

Thelio Mira AI R6-N4 includes a self-contained liquid cooler to dissipate heat from the CPU to the radiator, where the CPU cooler’s fans expel it from the system. Supported cooler sizes are 280mm (2x140mm) and 240mm (2x120mm). Depending on your climate and the age of the machine, replacing the thermal paste between the CPU and the cooler may help lower operating temperatures.

Part numbers:

  • CPU cooler (280mm or 240mm):
    • Apaltek DW0149
    • …or equivalent.
  • The CPU uses an AMD AM5 socket.

Tools required: Cross-head (Phillips) screwdriver, thermal paste
Time estimate: 45 minutes
Difficulty: High ●

Steps to remove the CPU cooler/thermal paste:

Section titled “Steps to remove the CPU cooler/thermal paste:”
  1. Follow the steps above to remove the left and right side panels, remove the front glass, and remove the top shell.
  2. Unfasten the velcro strip(s) to free any signal cables leading to the CPU cooler or its fans.
    • The fan cables are secured in velcro before extending back out to the dual-port splitter next to the motherboard.
    • The pump cable is secured in velcro before extending back out to the motherboard’s AIO_PUMP header.
    • The braided cable leading to the FANIN1 port of the Thelio Io board plugs into the motherboard’s CPU_FAN header. Another braided cable connects the back of the dual-port splitter to the Thelio Io board’s FANOUT2 port.
      • These braided cables do not need to be unplugged to replace the CPU cooler, but may be secured by the same velcro as the fan cables.

CPU cooler cables

  1. Set the computer on its right side (with the motherboard at the bottom).
  2. Unscrew the four screw caps holding the CPU cooler pump onto the CPU (highlighted red below).
    • The screw caps will come apart from the screw posts when fully loosened.

CPU cooler pump screws

  1. Unfasten the velcro strip holding the CPU cooler tubes to the back of the chassis, highlighted pink above.
  2. Unplug the CPU cooler pump from the AIO_PUMP header on the motherboard, highlighted cyan above.
  3. Unplug the CPU cooler fans cable from the fan splitter board next to the motherboard, highlighted green above.
  4. While holding the radiator in place so it doesn’t fall, unscrew the eight silver screws holding the radiator on from the top of the chassis.
    • If you aren’t replacing the CPU cooler or fans (but are replacing only the thermal paste and/or the CPU), you can skip this step and leave the radiator attached to the chassis.

CPU cooler radiator screws

  1. Remove the CPU cooler pump and radiator (if applicable) from the chassis.
  2. Using a paper towel, clean the existing thermal paste off of the cooler and CPU. You may also use a small amount of rubbing alcohol if the old paste is dried or difficult to remove.

Thermal paste removal

  1. Push the locking lever down and outward until it’s able to spring away from the motherboard.
    • Caution: the locking lever may spring up with significant force when freed.

CPU locking lever

  1. Flip the CPU holder away from the CPU.
    • The CPU holder opens in the opposite direction from the locking lever.

CPU holder raised

  1. Carefully lift the CPU out of the CPU socket.
    • Be careful not to bend any of the gold pins on the CPU socket, and do not touch the gold pads on the CPU.

CPU (removed)

  1. Gently place the new CPU into the socket.
    • The triangle on the CPU should be oriented to match the triangle on the CPU cover, pointing towards the top left of the motherboard.
  2. Flip the CPU cover back onto the CPU and push the locking lever down into place.
  1. Unscrew the four screws (per fan) holding the fan(s) onto the radiator.

CPU cooler fan scrwes

  1. Remove the old fan(s) from the radiator.
  2. Align the new fan(s) with the radiator.
    • The spinning side of the fans should face away from the radiator.
    • With the radiator tubes on the left side, each fan’s cable should face the bottom right.
  3. Screw in the new fan(s).

Steps to install the thermal paste/CPU cooler:

Section titled “Steps to install the thermal paste/CPU cooler:”
  1. Draw an X shape of thermal paste onto the CPU.

Thermal paste application

  1. Place the all-in-one liquid cooler back into the chassis with the tubes running against the rear of the chassis.
  2. Place the cooler pump back onto the four posts surrounding the CPU.
    • The tubes should come off the right side of the cooler pump, crossing over the pump towards the rear of the chassis.
  3. Screw in the four screw caps to secure the cooler pump.
    • Partially install each screw cap first, then fully tighten them in diagonal pairs.
  4. While holding the cooler’s radiator in place against the top of the chassis, screw it in from above using its eight screws.
    • Again, partially install all eight screws first to ensure alignment, then go back and tighten them all.
  5. Set the computer upright.
  6. Plug the cooler pump into the AIO_PUMP header near the top right corner of the motherboard (above the pump and RAM slots).
  7. Plug the fan cables into the fan splitter to the right of the motherboard.
    • Both headers provide the same signal (it doesn’t matter which fan is plugged into the top or bottom header).
  8. Pull the excess cooler pump and fan cables through the cable management cutout above the motherboard, and secure them behind the motherboard using the velcro straps.
  9. Hold the liquid tubes against the back of the chassis and secure them in place using the velcro strap.
  10. Reinstall the top shell, front glass, and both side panels.

Named after Jupiter’s moon Io, the Thelio Io daughterboard handles the front power button and fan control. If the Thelio Io board becomes defective, it can be replaced using the instructions below.

Part numbers:

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 35 minutes
Difficulty: High ●

  1. Follow the steps above to remove both side panels, remove the front glass, and remove the top shell.
  2. Unplug all wires from the Thelio IO board (behind the right side panel, near the power button).

Thelio Io board cabling

  1. Lay the machine on its right side and follow the steps above to remove the CPU cooler radiator from the top of the chassis.
    • It is not necessary to remove the CPU cooler pump from the CPU/motherboard, or to unplug the CPU cooler fans from the chassis.
  2. Stand the machine upright again.
    • The CPU cooler radiator can rest on the GPU brace, but the weight of the radiator should not be placed directly onto the GPU. Alternatively, the GPU brace and GPU can be removed to provide more working room.
  3. Unscrew the two screws holding the Thelio Io board onto the chassis from the opposite side.

Thelio Io screws

  1. Screw in the new Thelio Io board from behind.
    • Orient the board so the System76 logo is upside-down (and so the FRONT PANEL header is closest to the front panel).
  2. Lay the machine on its right side, reinstall the CPU cooler radiator, and stand the machine upright again.
  3. Reconnect the wiring to the Thelio Io board.
  4. Reinstall the top shell, front glass, and side panels.
  5. If necessary, flash the appropriate Thelio Io firmware for your chassis revision.
    • Boards provided by System76 for a specific system should already have the correct firmware, while boards repurposed from other systems may need flashing.

Thelio Io wiring guide

  1. When wiring the Thelio Io board, refer to the port labels and the following guide.

    • PFP1/FRONT PANEL - to the power button on the front panel.
      • On the Thelio Io board, the wire color order (from left to right) is red, black, blue, black (the red wire connects to the LED+ pin).
    • PMB1/MOTHERBOARD - to the first four pins of the F_PANEL header at the bottom right of the motherboard, highlighted green below.
      • On the Thelio Io board, the wire color order (from top to bottom) is red, black, blue, black.
      • On the motherboard, the wire color order (from left to right) is red, black, blue, black.

    Motherboard bottom headers

    • USB - to the USB_1415 header at the bottom center of the motherboard, highlighted orange above.
      • A small clip needs to be held down to unplug this cable from the Thelio Io board.
    • POWER1/POWER INPUT - to the power supply via a 4-pin Molex adapter.
      • The white plastic clip needs to be held away from the connector to unplug this cable from the Thelio Io board.
    • FANIN1/MOTHERBOARD FAN INPUT - to the CPU_FAN header near the top-right of the motherboard (below the CPU_OPT header), highlighted cyan below.

    Motherboard fan header

    • FANOUT4/AUX FAN - disconnected by default.
    • FANOUT3/GPU FAN - to the bottom fan splitter (highlighted green below), which connects to both bottom case fans.

    Fan splitters

    • FANOUT1/CPU FAN - to the top fan splitter (connecting to the CPU radiator fans), highlighted cyan above.
    • FANOUT2/INTAKE FAN - to the pogo pin connector for the left side panel fans.

    Pogo pin header

The front I/O board (containing the front USB and audio ports) can be replaced if necessary.

Part numbers:

  • I/O board: MYS7823 (Rev. A01)

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 35 minutes
Difficulty: High ●

  1. Follow the steps above to remove both side panels.
  2. If a front 2.5” or 3.5” drive cage is installed, remove the front glass and remove the front 2.5” or 3.5” drive cage.
    • The cables connected to the 2.5” drive cage backplane or the 3.5” drives can be left connected while the cage is moved to access the front I/O screws.
  3. From the left side of the case, unscrew the two screws holding the I/O board in place.

I/O board screws

  1. From the right side of the case, unfasten any velcro straps holding the I/O board’s cabling in place.

I/O board cabling

  1. Unplug the I/O board’s cables from the motherboard.
    • The USB Type-A ports’ cables plug into the U5G_89 header on the right side of the motherboard (above the GPU).
    • The USB Type-C port’s cable plugs into the U20G_C6 header (immediately above the Type-A header). I/O board headers (USB)
    • The 3.5mm jack’s cable plugs into the F_AUDIO header at the bottom left of the motherboard. I/O board header (audio)
  2. Plug the new I/O board’s cables into the same headers.
  3. Fasten the new I/O board’s cables into the velcro straps.
  4. Slide the new I/O board into its cutout on the front of the chassis, then screw it into place.
    • Ensure the ports extend all the way through the front accent’s cutouts before inserting the screws.
  5. Reinstall the front drive cage, front glass, and side panels as applicable.

The power button can be replaced independently of the surrounding front panel.

Part numbers:

  • Power button: PB-02A-19-RF-BOW (stainless steel, white LED)

Tools required: Cross-head (Phillips) screwdriver
Time estimate: 35 minutes
Difficulty: High ●

  1. Ensure the power supply switch on the back of the computer is set to the 1 position.
    • If it was set to 0, change it to 1 and try powering on the computer again.
    • If your system has two power supplies, make sure both are set to 1.
  2. Follow the steps above to remove the left side panel.
  3. Press the white POWER button on the right side of the Thelio Io’s chassis cutout, located behind the radiator fans at the top of the chassis (and behind any installed 2.5” or 3.5” drive cages in the front of the chassis).

Thelio Io power button

  1. If the system powers on with the internal POWER button, then the front power button or its connection to the Thelio Io board may be faulty. Proceed to the next section to try re-plugging or replacing the power button.
    • If the system doesn’t power on with the internal POWER button, the Thelio Io board or another component (such as the motherboard or power supply) may be faulty, or a connection between those components may be missing. Check the Thelio Io wiring and the power supply cabling.
  1. Follow the steps above to remove both side panels and remove the front glass.
  2. Unscrew the two screws holding the front accent onto the chassis.

Front accent screws

  1. Unplug the power button from the FRONT PANEL/PFP1 port at the top left of the Thelio Io board.
  2. Unscrew the power button through the front of the accent.
    • A gripping pad or tool may be required to loosen the button.
  3. Screw the new power button into the accent.
  4. Plug the new power button into the FRONT PANEL/PFP1 port on the Thelio Io board with the red wire on the left (facing the power button).
    • The wires connected to the power button should be laid out as shown below: Power button wiring
  5. Place the front accent against the front panel and screw it into place from behind.
    • Ensure the front I/O ports are properly aligned within the accent while screwing in the accent. If necessary, unscrew the front I/O ports to adjust them.
  6. Reinstall the front glass and side panels.