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System76 Careers

Current Openings at System76

System76 is the leading provider of Linux laptops, desktops, and servers. System76 offers health benefits, paid vacation, matching 401k, sabbatical, and an awesome dog-friendly work environment where smart people are free to create.


Customer Experience Specialist

// Denver, CO or Remote US-based

As a Customer Service Specialist, you create exceptional brand buying experiences for customers and prospects across a variety of platforms. You’ll answer incoming sales questions about Pop!_OS and System76 hardware. You’ll guide people to the perfect product for their needs.

You’re passionate about computers and open source software. You spend time on Reddit and Twitter espousing the benefits of your favorite Linux distro. You’re positive and constructive. You have a talent for communicating details about technical products in an easy to understand way.

Key responsibilities

  • Answer inbound sales and service questions on internal messaging systems and over the phone
  • Follow up and nurture inbound requests from sales quotes, sales questions, marketing campaigns, web leads, and chats
  • Assist customers with purchases and create orders
  • Identify and introduce larger volume customers to our Account Managers
  • Actively participate in social media by answering questions and helping potential customers with purchasing decisions. Guide existing customers that need help to the Support team.
  • Assist customers when shipping issues occur and file shipping insurance claims when necessary
  • Verify credit card and address information for non-conforming orders
  • Work with product assembly teams to ensure timely order delivery. Communicate with customers if there is a delay.
  • Work with all departments to satisfy customer requests and provide an exceptional customer experience
  • Other duties as assigned

Required skills and experience

  • Excellent, demonstrable written and verbal communication skills
  • Passionate about Pop_OS!, Linux, and open source software
  • Familiarity with computers and computer components
  • Organized
  • Desirable skills and experience
  • Ability to clearly discuss the merits of open source software and hardware
  • Experience with social networking sites (Facebook, Twitter, LinkedIn, Reddit)

To be considered for this position, send your resume to system76ces@system76.com


Production Technician

// Denver, CO

As a System76 Production Technician, you will be crafting open hardware computers. You love to work with your hands and have a sense of pride in cultivating a perfect product. You are an artisan who will work with quality materials to craft high-end computers unique to the marketplace. Not only are you passionate about the potential for a world with open hardware designs, you’re eager to contribute toward that future in a meaningful way. The System76 production crew has a strong sense of ownership, urgency and drive. You’ll work with a team of contributors and enthusiasts dedicated to delivering exceptional products for the open source community and beyond. Your work will shape the future of the company and the products we share with our customers.

Key Responsibilities:

  • Building open hardware computer chassis from start to finish
  • Operating CNC laser cutters and routers
  • Bending metal with a brake press
  • Driving a forklift
  • Using pneumatic tools
  • Using power tools
  • Combining parts using jigs
  • Operating a cold saw
  • Powder coating metal parts
  • Maintaining a perfectly clean and safe work environment
  • Other duties as assigned

Required Skills and Experience:

  • Must enjoy teamwork, learning, variety, and working with your hands
  • Understanding that safety is paramount
  • Good hand-eye coordination
  • Able to lift, push, pull, and move up to 50 pounds
  • Able to stand for long periods
  • Bonus - experience working in a metal shop
  • Bonus - experience using CNC machines

To be considered for this position, send your résumé and cover letter to factory@system76.com


Bookkeeper

// Denver, CO (Mostly WFH)

As System76 Bookkeeper, you are responsible for maintaining financial records by accurately recording day to day transactions of the company. As the perfect candidate, you’re detail oriented and manage the company’s transactions with consistency and accuracy. You understand accounting best practices and have experience with physical inventory accounting.

Key Responsibilities

  • Process accounts receivable and payable (PO receipt matching, coding expense invoices, preparation of cash disbursements for approval)
  • Take all reasonable discounts on supplier invoices
  • Purchase Order creation
  • Make bank deposits
  • Payroll processing via 3rd party application
  • Conduct monthly reconciliation and accruals
  • Inventory accounting (in BB this is an AP function as well)
  • Prepare financial statements for tax and loan preparation
  • Assemble information for external vendors and contractors
  • Process customer net terms applications
  • Collections
  • Purchase supplies and equipment as authorized by management
  • Follow accounting policies and procedures
  • Provide clerical and administrative support to management as requested
  • Comply with local, state, and federal government reporting requirements
  • Maintain the chart of accounts
  • 1099 calculation and filing
  • Other duties as assigned

Required Skills and Experience

  • 3+ years bookkeeping
  • Associates degree in accounting or business administration
  • Experience preparing financial reports
  • Experience tracking physical inventory
  • Proficient with accounting software and concepts
  • Attention to detail
  • Excellent written and verbal communication skills

About System76

System76 is the leading provider of Linux laptops, desktops, and servers. System76 offers health benefits, paid vacation, matching 401k, sabbatical and an awesome work environment.

To be considered for this position, send your resume to system76bk@system76.com